Employee climate surveys increase productivity. This is necessary during periods of decreased productivity, for organizations with a limited budget, or generally, anytime management believes organizational output can and should be improved. Furthermore, if there is a specific reason for low productivity, such as high staff turnover or poor communication, an employee climate survey can help identify possible solutions to these problems.
Through these surveys, organizations can become more productive, plus serve as a basis for quality improvements. By identifying areas of inefficiency and acting on performance barriers identified by employees of all levels, an organization gains a fresh and different perspective. Survey analysis identifies areas of employee satisfaction and dissatisfaction to facilitate management in the creation of greater workplace harmony and, therefore, increased productivity. Conclusions are drawn from the data, and recommendations are made to the management team.
Furthermore, when an employee climate survey is conducted in conjunction with a customer satisfaction survey, disjoints between employee viewpoints and customer viewpoints can be identified.
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